MY Cakes custom made cakes and edible cake toppers Terms and Conditions;
Deposits, refunds and cancellations.
Once the overall design of your cake has been agreed upon and you wish to proceed with your order a 50% deposit is required payable by direct deposit to secure your booking and the remaining amount is to be paid 14 days prior to collection or delivery. If however the order is due for completion in less than 14 days full payment will be required.
In the event of cancellation please contact Marianne to discuss refund if available.
If it is more than four weeks notice you will receive refund less $50.00 due to administration and cost involved.
If it is less than four weeks notice your money maybe forfeited due to the fact other cakes have been declined for that time.
If a order is cancelled less than 2 weeks prior to due date and full money has been paid then half the money maybe returned in the form of cake vouchers.
In the event of cancellation please contact Marianne to discuss refund if available.
If it is more than four weeks notice you will receive refund less $50.00 due to administration and cost involved.
If it is less than four weeks notice your money maybe forfeited due to the fact other cakes have been declined for that time.
If a order is cancelled less than 2 weeks prior to due date and full money has been paid then half the money maybe returned in the form of cake vouchers.
Delivery;
We will deliver locally at no charge for other areas please ask Marianne for prices.
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Design and flavour changes:All details will be confirmed two weeks prior to completion. Any minor changes will be accepted at no charge however if there are major design changes MY Cakes custom made cakes and edible cake toppers have the right to amend and re-submit the quote to the client.
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Allergies and non guarantees;MY Cakes custom made cakes and edible cake toppers can not be held responsible for any nut allergies. Every possible care is taken to ensure our cakes do not contain nuts unless requested, however we can not guarantee that all ingredients used are nut free so therefore it is up to the client to inform their guest that traces of nuts may be present. My cakes can not be held responsible for any damage to cakes or products once delivered / collected to client
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